Welcome to the support page ask any questions you have about wordbank, think we should add something? think we should change something? having trouble getting setup? please let us know. Video Tutorials on how to setup and use wordbank are at Video Tutorials. Also be sure to check out our FAQ page for more information.

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4 Responses to “Support”

  1. Drew 14. Mar, 2010 at 8:35 am #

    Greetings.
    Have got my first site up and running and have installed other widgets and plugins no trouble.
    Have installed Wordbank and all files are in place and appear correct.
    .htaccess file edited, permission OK.
    Widget does not appear in WP list of plugins nor widgets. Deleted via Filezilla and reinstalled for same outcome. Try and install again and WP says already installed.
    Please advise.

    Thanks.

  2. admin 18. Mar, 2010 at 11:10 am #

    Hello There,

    If it is possible please re-download the .zip file, Wordbank has been updated and should now work with the wordpress uploader.

    Regards,
    Jason Fields

  3. Gurpreet 19. Mar, 2010 at 7:49 am #

    Hi,
    I am using wordbankads on my 2 blogs. This product is really awesome. When you guys are going to launch Premium version.

    I have one issue. When I add code you have mentioned in my .htaccess file my site stops working. i have tried many ways to do this. I am using permalinks on my blog but permalinks are setup up before adding wordbank. what could be the issue

  4. admin 19. Mar, 2010 at 8:25 am #

    Hello Gurpreet,

    We appreciate the kind words, Wordbank is only going to get better and better with the things we have planned.

    There is no set date for Wordbank Premium, we are adding new option every day and there is a vast amount of testing required. We cannot make any promises on when it will be available but we will keep our users/readers updated.

    Please if you can via the contact form http://www.wordbankads.com/contact/ send your .htaccess details to our support and we will look into this, if you can also provide a list of current running plugins for us to determine if there is a conflicting issue.

    Please don’t post any blog information here for security reasons.

    Regards,
    Jason Fields

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